Refunds and cancellation.
Purchase protection and renewal cancellation for Block Website Pro.
Version 1.1 · Last updated October 19, 2026.
Purchase availability
Optional Pro purchases are available through the installed extension. The plan, price, currency and renewal interval are shown before you confirm payment in Waffo checkout. Development test-mode payments are simulated and do not create real charges.
When a refund is available
- First purchase: first-time purchasers of monthly, yearly, or lifetime Pro can request a full refund within 7 calendar days of the first successful payment, regardless of usage.
- Duplicate charges: duplicate payments caused by billing errors are refunded in full.
- Service interruption: a verified interruption caused by us lasting more than 72 consecutive hours qualifies for a proportionate refund or an agreed service extension.
- Consumer rights: any mandatory refund or withdrawal rights under applicable law remain unaffected.
Renewals and purchases outside the first-purchase window are generally non-refundable unless another exception above or applicable law applies. This policy does not automatically grant a refund for an entire annual or lifetime purchase because you stop using it.
How to request a refund
Email flyingpietech@gmail.com from your account email. Include your transaction or order ID and the reason for the request. Do not send full card numbers or security codes. We acknowledge requests within 2 business days and process eligible refunds within 5–10 business days after approval. Refunds go to the original payment method; your bank may take additional time to post them. Refunded membership access is adjusted to reflect the refunded purchase; a full refund removes the entitlement from that purchase.
How cancellation works
Monthly and yearly subscriptions renew automatically until canceled. Cancellation prevents future renewals and keeps Pro available until the end of the current paid period. A lifetime purchase is a one-time payment with no renewal.
To cancel online, open Settings → Manage subscription in the extension or visit the Waffo customer portal. Sign in using the email used for your purchase, open the subscription, and choose cancellation. Waffo emails a secure login link to that address. You can also contact flyingpietech@gmail.com from your account email with the order or subscription ID to request cancellation. We confirm once it is processed. Cancellation does not automatically request a refund. Signing out, uninstalling, or deleting your account does not itself cancel renewal.